Privacy Policy

     At ET Computers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, ETComputers.lk, or interact with our services. By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

          1.1 Personal Information: When you visit our website or interact with our services, we may collect personally identifiable information that you voluntarily provide to us. This may include your name, email address, phone number, postal address, and any other information you provide through our contact forms, account registration, or other means of communication.

          1.2 Non-Personal Information: We may also collect non-personal information about your visit to our website, such as your IP address, browser type, device information, and referring website. This information is collected anonymously and does not personally identify you.

2. Use of Information

         2.1 We may use the personal information we collect from you for the following purposes:

• To provide the computer products and accessories you request from us.
• To process orders, fulfill purchases, and provide customer support.
• To communicate with you and respond to your inquiries.
• To personalize your experience and improve our website and services.
• To send you newsletters, updates, promotions, and marketing communications if you have subscribed to our mailing list.
• To conduct research, analyze trends, and gather statistical information.
• To comply with legal obligations.

        2.2 We may use non-personal information for analytical purposes, such as monitoring website usage patterns, identifying trends, and improving our website and services.

3. Data Sharing and Disclosure

          3.1 We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering products, and providing other services. These service providers are contractually obligated to use your information only as necessary to perform the services on our behalf and are prohibited from using it for any other purpose.

         3.2 We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or respond to a government request.

4. Cookies and Tracking Technologies

             4.1 We use cookies and similar tracking technologies to enhance your experience on our website and collect information about how you use our website. Cookies are small text files stored on your device that enable us to recognize you and remember your preferences.

5. Security

              5.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

6. Third-Party Links

              6.1 Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of those websites before providing any personal information.

7. Children’s Privacy

             7.1 Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our systems.

8. Changes to This Privacy Policy

              8.1 We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.